Step 1: Print a Customer Shipping Form

Fill in your information, print it, and include it in the box with your mixer. NOTE: Physical address only, no PO BOX

Click Here for the Shipping Form

Step 2: Purchase a Shipping Label or Kit

A $29.99 charge applies for return shipping if you’re not using a Mr. Mixer Shipping Label

Shipping Kit Shipping Label

Step 3: Watch the Shipping Video

Prepare your mixer for shipping by watching the video below.

Step 4: Drop Off Your Mixer

Drop your mixer off at any UPS drop-off and await its return!

Ship to: 413 N School St, Augusta, KS 67010

Shipping Instructions

Package your mixer up like a pro!

Here's a quick How-To on getting your KitchenAid mixer packaged up and ready to ship!

We are accepting mixers shipped in for repairs, re-greasing, tune-ups, and upgrades! So if yours is needing some work and you don't feel like taking it on yourself, we've got you covered.

How Our Service Works
        Getting a Shipping Label
        Purchase a shipping label, package your mixer and ship it our way!
We offer discounted shipping labels – follow the link above.
Once purchased, we generate and email your label (please allow 1–2 business days).
NOTE: Labels are valid for 30 days; after that, no refund is issued.
Include your contact info by printing the shipping form with your mixer.

      

        Once Your Mixer Arrives
        We inspect, disassemble, degrease, regrease, reassemble, and tune/repair your mixer.
If parts need replacing, the base fee of $125 increases (parts typically cost $15–$25 each).
Severe damage may trigger a full rebuild: $350 for tilt head/K5SS or $380 for professional bowl raise units.

      

        Getting Your Mixer Back
        After service, we email you an invoice via QuickBooks.
Pay using credit/debit card, bank transfer, Apple Pay, or PayPal.
Once paid, your mixer is shipped back (we ship every Wednesday and Friday).
If payment isn’t received after 60 days, we reserve the right to sell your mixer to recoup costs.

      

        Additional Shipping Information
        Labels purchased outside the Mr. Mixer Store may vary in price.
We offer $50 flat fee shipping labels to help reduce costs.
Always include your contact information with the shipping form.
Ensure your mixer is properly packaged – Mr. Mixer isn’t responsible for transit damages.

      

Turnaround Times & Special Requests

Once your mixer arrives, it enters our service queue. Include any special requests on your shipping form. No guarantees are made regarding turnaround times, so please plan accordingly.

Questions? Shoot us an email!